Haley Moore | Licensed Esthetician, Cosmetic Tattoo & Lash Artist

haley@filamentmicroblading.com • 336-970-0605 • Hendersonville, NC

Skills

Positive client experiences (can provide reviews)
High propensity to learn product lines (eg. Dermalogica, Privai, OM4, Ekseption, Fusion, Dr. Dennis Gross)
Well-versed in many esthetics modalities (i.e. chemical peels, microdermabrasion, Hydrafacial, LED therapy, microcurrent, no-needle mesotherapy, and ultrasonic exfoliation)
Microblading, nanoblading, nano brows, combo brows, ombré powder brows
Full body Waxing
Eyebrow Shaping + Tint
Lash Extensions
Lash Lifts + Tint

Consistently generated highest quarterly retail sales as Concierge at five-star spa
Awarded Employee of The Month
Power-booked services to optimize spa revenue and therapist commissions
Secured repeat clientele by developing ongoing skincare treatment plans
Opened a successful microblading business during a pandemic

Turner & Co. | October 2018-February 2020 (salon closed)

Researched and procured medical grade skincare line, FUSION, for use in advanced facial treatments (ie. no-needle mesotherapy: a non-invasive transdermal delivery system)
Developed pricing for facials based on cost of goods and desired profit margins
Assisted in Front Desk operations to include answering phones, scheduling all appointment types (including hair), checking out clients, and upholding the aesthetic appeal of the salon
Cross-promoted services to clients according to their interests
Advised clients on the correct usage of at-home skincare products tailored to their skin type and concerns
Created unique lash extension looks based on clients’ preferred style and the state of their natural lashes

Spa Theology | May 2017-March 2020 (COVID closure)

Adhered to ISM’s 5-star service standards to create unique and memorable guest experiences
Developed genuine connections with guests
Extended shifts to accommodate same day treatments and impromptu client requests
Educated guests on skincare products and facials customized to their goals
Romanced memberships, spa packages, services, and enhancements to upsell treatments
Assisted Spa Director with FOH Operations as needed, in addition to special projects (i.e. created original social media content to promote the spa)
Assisted BOH team to maintain orderliness of the dispensary and aesthetic appeal of spa sanctuary
Thoroughly completed all opening and closing duties to include managing cash drawer, transactions, reports, and side-work